Business Central e-commerce and marketplace integration
We sync products, prices, stock, orders, shipments and payments between Business Central and online stores or marketplaces such as Shopify, WooCommerce, Magento and Amazon.
The challenge
Selling online multiplies the edge cases: overselling because stock updated late, duplicate orders after a retry, tax mapped wrongly, partial shipments and returns that need credit memos. The integration must be treated as part of your order-to-cash process, not as a plugin.
Technology we use
How we approach it
The same four steps apply whether the project is a rollout, an integration or a fix. Only the depth changes.
Map the order-to-cash flow
From the moment an order is placed to payment reconciliation, we define which system does what.
Use a connector or build one
Microsoft provides a Shopify connector for Business Central, and we configure it where it fits. Where requirements go beyond it, or the platform differs, we build a custom integration.
Protect stock and pricing
Availability updates, price lists per channel and safeguards against overselling.
Reconcile
Marketplace fees, settlements and refunds matched to Business Central postings.
What is included
- Product and inventory availability sync
- Order import and sales order creation
- Customer matching and creation rules
- Shipment and tracking updates back to the store
- Returns and credit memo handling
- Tax mapping including GST and VAT scenarios
- Marketplace fee and settlement reconciliation
- Monitoring dashboard and error queue
What you get from it
- Orders reach Business Central without re-keying
- Stock levels online reflect the warehouse
- Finance can reconcile channel sales and fees
- Failures are visible and recoverable
Related pages
Related services
Frequently asked questions
Can Business Central integrate with e-commerce platforms?
Yes. Depending on the platform, this can be through a standard connector, a custom integration built with API pages and AL, or middleware such as Azure Functions or Logic Apps.
Do you support marketplaces like Amazon?
We can integrate with marketplace APIs where they offer them. Scope depends on the marketplace, the categories you sell in and the features you need.
How do you avoid overselling?
Through timely inventory sync, reserved-stock logic where needed and clear rules about which locations count as available.