Microsoft Dynamics 365 Business Central services, from implementation to support
Central Era Technologies helps growing businesses implement, extend, integrate and support Dynamics 365 Business Central. We work on both sides of the project: the business process and the AL code that makes it run.
The challenge
Business Central is a capable ERP, but the value comes from how well it is fitted to your processes. Standard setup covers most finance and trade requirements; the remaining gaps (a specific approval flow, a marketplace integration, a statutory report) are where projects succeed or drift. We treat consulting, development and support as one continuous job so nothing gets lost between them.
Technology we use
How we approach it
The same four steps apply whether the project is a rollout, an integration or a fix. Only the depth changes.
Understand the process
We start with how orders, invoices, stock and approvals actually move through your business, not with a feature list.
Use standard first
We configure what Business Central already does well and document the gaps honestly.
Extend cleanly
Gaps are closed with AL extensions, APIs and integrations that survive Microsoft's update cycle.
Stay involved
Support, upgrades and reporting continue after go-live so the system keeps pace with the business.
What is included
- Implementation and rollout of new Business Central environments
- Functional and technical consulting for existing users
- AL development, customization and extensions
- Integration with e-commerce, banks, CRM, logistics and government portals
- Upgrades, NAV migration and version updates
- Reporting and Power BI dashboards
- Managed support and enhancements
- Business Central training for functional and technical teams
What you get from it
- One accountable team across consulting, code and support
- Customization built as extensions, so updates stay manageable
- Integrations designed for failure handling, not just the happy path
- Documentation your team or another partner can pick up
Services in this area
- Business Central implementationFit-gap, configuration, data migration, testing, training and go-live.
- Business Central consultingFit-gap analysis, solution design, health checks and second opinions.
- Business Central developmentAL extensions, reports, APIs and automated tests.
- Business Central customizationCustom fields, workflows and logic built as upgrade-safe extensions.
- Business Central integrationArchitecture and delivery for connecting Business Central to other systems.
- Business Central supportIssue resolution, enhancements and update reviews after go-live.
- Business Central upgradeVersion upgrades and extension compatibility work.
- NAV to Business Central migrationMove from NAV or other ERPs: upgrade, cloud migration or fresh start.
- Business Central API integrationAPI pages, OData, HttpClient calls and OAuth 2.0 authentication.
- Business Central reportingDocument layouts, financial reports and Power BI dashboards.
- Business Central e-commerce integrationProducts, stock, orders and shipments synced with online stores.
- Business Central e-invoicingGenerate, submit and reconcile e-invoices for your country requirements.
Related pages
Read more
Microsoft Dynamics 365 Business Central: A Plain-Language Guide
What Business Central covers, who it suits, how it is deployed, customized and integrated, and where to go next.
Business Central SaaS vs On-Premises: How to Choose
The real trade-offs between Microsoft-hosted and self-hosted Business Central, and the questions that decide it.
Frequently asked questions
What is Microsoft Dynamics 365 Business Central?
Business Central is Microsoft's cloud-first ERP for small and mid-sized businesses. It covers finance, sales, purchasing, inventory, warehousing, manufacturing, projects and service management in one system, and integrates with Power BI, Power Platform, Microsoft 365 and Azure. See our plain-language Business Central guide for a longer explanation.
Do you work only with Business Central?
No. Business Central is a core service, but we also work with Dynamics 365 Finance and Operations, Power BI, Power Apps, Power Automate, Azure and API integrations.
Where do you deliver projects?
We are based in India and deliver remotely to clients in India and internationally, including the UAE, Saudi Arabia, the UK, Australia and New Zealand.